SmartWebs Pricing (2026): What HOA Boards Actually Pay

SmartWebs Pricing Tiers

Hidden Costs You Won't See on the Pricing Page

• ⚠ Implementation and setup fees (varies by portfolio size)
• ⚠ Data migration from previous platform
• ⚠ Training and onboarding for staff and board members
• ⚠ Premium support tiers billed separately
• ⚠ ACH and payment processing fees on top of subscription
• ⚠ Additional per-unit charges for premium feature modules

Why SmartWebs pricing is hard to find

SmartWebs does not have a pricing page. The company uses a sales-led model where prospective customers submit a contact form or request a demo before receiving any pricing information. This is a deliberate choice for a platform that primarily targets professional property management companies — pricing varies significantly based on portfolio size, feature tier, and contract terms.

For management companies managing dozens or hundreds of communities, the per-unit model makes sense. A firm managing 5,000 units at $0.60/unit/month pays $3,000/month in software costs — spread across their client portfolio, that is $30/community/month, which disappears into management fees. The sales negotiation determines whether they pay $0.50 or $1.50 per unit based on volume.

For a self-managed board managing a single community, the calculus is different. You are paying per-unit rates without volume leverage. An estimated range of $0.50 to $1.50/unit/month means a 100-unit community pays $50 to $150/month, before implementation fees.

What the estimated pricing covers

Based on market information and reviews, SmartWebs subscriptions typically include homeowner portal access and communication tools, online dues collection and payment processing, violation tracking and notice generation, work order and vendor management, document library, and financial reporting. The accounting module with more advanced reporting and budget management tools is available at higher tiers.

Payment processing fees for ACH and credit card transactions are charged separately from the subscription. These are per-transaction fees that add to the effective monthly cost, particularly for communities with monthly dues payments.

The additional costs beyond subscription

SmartWebs pricing does not stop at the monthly subscription. Several cost categories apply to most deployments:

• Implementation fees: Setting up SmartWebs for a new community involves configuration, data entry, and testing. Implementation fees are quoted separately and vary based on portfolio complexity.
• Data migration: Moving financial records, homeowner data, violation history, and documents from a previous platform involves migration work that is billed additionally.
• Training: Board members and property managers need training to use the platform effectively. Multiple user reviews note a learning curve for the accounting and compliance modules.
• Support tiers: Basic support is included, but priority or dedicated support is typically available only at higher tiers or for additional fees.

The self-managed board perspective

We built Gavelhouse because we kept seeing the same problem: platforms designed for professional management companies charge per-unit rates that do not make sense for a single self-managed community, and they bundle features that volunteer boards do not need while missing the compliance requirements that matter most.

SmartWebs is a capable platform for management companies managing multiple communities. The per-unit model rewards portfolio scale. A self-managed board managing one community does not have that scale advantage and ends up paying management-company rates for a product that was not designed with volunteer boards in mind.

Self-managed boards specifically need enforced fund separation between operating and reserve accounts — a compliance requirement in many states that software should enforce, not just suggest. They need state-specific reserve study and contribution requirements built into the software, not bolted on as a reporting layer. And they need transparent, predictable pricing that can be budgeted at the annual meeting without a sales call.

Gavelhouse annual plans are $14.50/mo for Starter, $39.50/mo for Growth, $74.50/mo for Scale, and $149.50/mo for Portfolio. No setup fees, no per-unit math, no sales call required for a 30-day free trial.