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T9 · Pricing breakdown

Enumerate Pricing 2026: HOA Software Cost Breakdown

TLDR

Enumerate does not publish pricing. Every customer gets a custom quote through a sales process. The platform, formerly TOPS Software until its May 2023 rebrand, is backed by Great Hill Partners (acquired July 2021). It has the deepest native accounting engine in the HOA market with true accrual accounting and multi-fund support. The tradeoff: a 3.8/5 Capterra rating, consistently cited outdated interface, and no way to estimate cost without a sales call.

Enumerate

Quote-based

per month

vs

Gavelhouse

$14.50-$149.50/mo billed annually with LAUNCH50

per month, no setup fee

Enumerate Pricing Tiers

Tier Price Includes
Single Community Quote-based True accrual accounting with multi-fund support,Reserve fund tracking with roll-forward reporting,Violation management,Resident portal,Board portal
Management Company Quote-based (volume discounts) Everything in Single Community,Multi-entity management,Portfolio-level reporting,Nabr Network resident engagement
Enterprise Custom enterprise pricing Everything in Management Company,Custom integrations,Dedicated support,Advanced workflow automation

Hidden Costs You Won't See on the Pricing Page

  • Implementation and data migration fees (not included in quoted price)
  • Training costs for the steep learning curve cited in reviews
  • No published pricing means no way to budget without a sales call
  • Potential add-on fees for modules beyond the base platform

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The quote-based model

Enumerate does not have a pricing page. The company’s website directs all pricing inquiries to the sales team. This is common for enterprise HOA platforms targeting professional management companies, but it creates friction for volunteer boards evaluating software independently.

A volunteer treasurer trying to compare four or five platforms side by side cannot include Enumerate in a cost comparison without scheduling a sales call, sitting through a demo, and waiting for a custom quote. By that point, platforms with transparent pricing have already been evaluated and shortlisted.

What influences the quote

Based on enterprise HOA software pricing patterns and Enumerate’s market positioning, the following factors likely influence the custom quote:

  • Portfolio size: Number of communities managed is the primary pricing driver
  • Unit count: Total units under management across all communities
  • Feature tier: Accounting, communication (Nabr Network), portals, and reporting depth
  • Contract length: Annual vs. multi-year commitments
  • Implementation scope: Setup, configuration, training, and data migration

The implementation investment

Enumerate’s platform complexity means implementation is not trivial. The accounting engine supports true accrual accounting with multi-fund support, which requires proper chart of accounts configuration, fund mapping, and historical data import. Reviews consistently mention a steep learning curve, suggesting that training costs and time investment are significant.

For a professional management company with a bookkeeper or accountant on staff, this is a one-time cost spread across a portfolio. For a volunteer board where the treasurer changes every two years, the implementation investment must be repeated each time a new person takes over.

The hidden cost: user experience

Enumerate’s 3.8/5 Capterra rating is the lowest among major HOA platforms. The most consistent complaints are about the user interface and support quality. An outdated interface does not just affect satisfaction — it affects productivity. A treasurer spending 30 extra minutes per month navigating a clunky interface loses 6 hours per year. Multiply that by the value of volunteer time, and the user experience becomes a real cost.

The transparent alternative

Gavelhouse publishes its pricing: $14.50/mo billed annually with LAUNCH50 (up to 50 units), $39.50/mo billed annually with LAUNCH50 (51-200 units), $74.50/mo billed annually with LAUNCH50 (201-500 units). No sales call required. Fund separation and reserve balance visibility are included at every tier. The accounting is not as deep as Enumerate’s accrual system, but it keeps operating and reserve activity separated in an interface designed for volunteers.

Monthly cost
Enumerate Quote-based
Gavelhouse $14.50-$149.50/mo billed annually with LAUNCH50
Setup fee
Enumerate Varies
Gavelhouse $0
Contract
Enumerate Varies
Gavelhouse Month-to-month
Enumerate Pricing Factors

Known factors that influence Enumerate's custom pricing

Factor Details Impact on Price
Portfolio sizeNumber of communities managedPrimary pricing driver
Unit countTotal units under managementSecondary scaling factor
Feature setAccounting depth, communication, portalsFeature-based tiers likely
ImplementationSetup, training, data migrationAdditional one-time costs
Contract lengthAnnual vs multi-yearLonger commitments may reduce rate
Enumerate (formerly TOPS Software, rebranded May 2023) uses quote-based pricing with no published rates. Great Hill Partners acquired the company in July 2021.
Enumerate has a 3.8/5 Capterra rating across approximately 45 reviews -- the lowest among major HOA management platforms. Reviewers cite outdated interface, bugs, and inconsistent support.

Q&A

How does Enumerate's quote-based pricing compare to transparent platforms?

Enumerate requires a sales call for any pricing information. PayHOA publishes pricing starting at $49/mo. Gavelhouse publishes $14.50-$74.50/mo billed annually flat tiers. Buildium publishes $62-$400/mo tiers. HOA Express publishes free to $79/mo. For volunteer boards presenting software options at a board meeting, quote-based pricing adds a step and delay that transparent pricing avoids.

Q&A

Is Enumerate's accounting depth worth the unknown cost?

Enumerate has the strongest native accounting engine in HOA software: true accrual accounting with multi-fund support and the most robust reserve fund tracking available. If accounting depth is the single most important factor and your board has a treasurer with professional accounting experience, the platform's capabilities may justify the cost.

Q&A

What should a board ask during an Enumerate sales call?

Ask for: total first-year cost including implementation, training, and data migration. Ask for ongoing annual cost and what triggers price increases. Ask about support response time guarantees (reviewers cite slow support). Ask for a trial or demo with your actual data to evaluate the interface before committing.

Frequently asked

Common questions before you try it

How much does Enumerate cost?
Enumerate does not publish pricing. All quotes are custom based on community size, features needed, and contract terms. The company does not provide ballpark pricing on its website or in pre-sales materials. You must go through a sales process to get a number.
Why does Enumerate not publish pricing?
Enumerate targets professional management companies managing multiple communities. Custom pricing allows them to negotiate deals based on portfolio size and feature requirements. This is common among enterprise HOA platforms (Vantaca, CINC Systems also do this). It makes comparison difficult for boards evaluating options independently.
Are there implementation or migration fees with Enumerate?
Implementation, training, and data migration fees are likely additional based on the platform's complexity and enterprise positioning. The steep learning curve cited in reviews suggests substantial onboarding investment. Confirm all fees during the sales process.

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Sources and Review Notes

Gavelhouse cites the sources used for this page and records the last review date for each reference.